E-mail Dr. Susan Newman

About The Book of NO

The Book of NoTake Back Your Life

Refusing someone is rarely easy and often downright uncomfortable. But constantly giving in creates anxiety, anger, added stress, regret, and feelings of powerlessness. Whether you are looking to curtail or eliminate parents’ incessant demands, intrusions into your love life, must-attend invitations, your children taking advantage of you, a friend’s dependence or the boss’s unrealistic expectations, The Book of NO is an invaluable resource for recognizing how people snag you, discovering why you agree, stopping the habit…and stemming the tide of favors asked of you.

With Dr. Newman’s techniques and insights you’ll discover how to say “no” in the face of a person’s power, influence, bullying or disappointment—whether real or imagined. The more comfortable you become saying “no,” the more opportunities you create to achieve the less chaotic, more fulfilling life that always seems just out of reach.

By strengthening boundaries against the barrage of unwanted distractions, you’ll be able to move closer to your goals—even if they are just finding time to workout and eat healthier, see a movie, or read a book. And, the bonus: You’ll have time to improve the most important connections in your life, the ones that really matter to you.

Begin Flexing Your NO Muscle

Saying “no” is a learned skill and one you’ll quickly master as you work through the basic steps and implement your rights when asked to contribute your talent, your energy, support or merely your presence. Will you help me pack for the move? Will you walk my dog? Can I borrow your car? So often, the simplest requests irritate or eat up precious time.

The first “no” to a person makes subsequent refusals easier. You might start fine-tuning your “no” resolve with any of the four groups who ask questions like these:

  • Friends
    Can I wear your cashmere thingy Friday night?
    Will you drive car pool for me?
  • Family
    You’re inviting your cousins, aren’t you?
    My parents are visiting for two weeks. Okay with you?
  • Colleagues and Bosses
    Will you stay tonight to finish up this project?
    I’m leaving; tell the boss I wasn’t feeling well (not true).
  • Really Difficult People (think-salespeople, telemarketers, contractors)
    We only have a few left. Truthfully, I’d grab it if I were you.
    You look smashing in that color lipstick. Shall I ring you up?

Each question, favor or demand is dissected into three parts: What’s going on here (an analysis of what’s unreasonable or unrealistic and why), a Response (how to say “no” without seeming uninterested or impolite) and an Alert (words of caution so next time you’re in a similar bind, you’ll know what to watch for and hesitate before agreeing).

Here’s a small sampling of ways to preserve the rights that you unwittingly give to others when you say “yes”:

  • Make your feelings and desires known
  • Establish and guard your boundaries
  • Keep your needs in the forefront so saying “no” is possible
  • Turn down those who flatter you into a “yes”
  • Request the details before committing

You can say NO with the best of them!

Read Table of Contents & Excerpts

Buy at Amazon.com »
Buy at Barnes & Noble »

Follow Susan Newman on Twitter and Sign up for her free FAMILY LIFE ALERTS

Test Yourself

KEY SIGNS YOU HAVE DIFFICULTY SAYING "NO"
If three of these sounds vaguely like you, you are not protecting yourself. You allow other people to run your life and will want to add "no" to your vocabulary.

1. You work 70 hours a week but get paid for only 40.
2. If all the running you do was on a treadmill, you wouldn't be ten pounds overweight.
3. Nearly half of your take-home pay goes to various charities, mostly your Cousin Leo.
4. The waitress messed up your order three times—never apologizing—and still you gave her a 20% tip.
5. Your daily To-Do list is at least three pages long.
6. Your neighbor's partially housebroken dog is spending the weekend with you.
7. Last week your most interesting dinner companion was a neighbor twice your age.
8. You spend more time in your car than in your house.
9. Weekends you watch baseball, but you don't even know where first base is.
10. You've eaten three Chinese meals in the past month and you dislike Chinese food.
11. Your new car has ten extras you don't need.
12. Your cleaning service cleans only where it shows.
13. You don't like the water, but your last two vacations were cruises.
14. Your long hair is gone because your beautician is scissor happy.
15. You're about to buy your fourth bridesmaid dress this year and you couldn't afford the first one.

Home | About the Book | Contents & Excerpts | More & Your Tips | Press | In the News | The Author
© Copyright 2005-2013 Susan Newman, Ph.D. - Website by Tom Pimental